Survey Types - Modal

Modal survey is displayed over an entire page, covering the content below it. Users are not able to interact with the page until the modal is closed.

Example of a Modal Survey

When to use Modal Survey

Modal surveys should be timed appropriately to avoid interrupting the user's experience. For example, it's best to display the survey after the user has spent some time on the page or has completed a specific action.

The survey questions should be relevant to the user's experience on the website. Avoid asking too many questions or questions that are not related to the user's current activity.

Good use case for the Modal Survey would be displaying the survey at the end of some process (like subscription, cart checkout, request submition) to ask for users feedback about it.